Arrival Guide | Your Smooth Check-in at Wyvern Apartment Yeovil

Arrival and Departure Guide
Welcome to the essential arrival guide for your holiday accommodation in Somerset at Wyvern Apartment. Here you'll find all the check-in details, key collection information, and our comprehensive apartment check-out guide to ensure a seamless stay for the self-catering Aparmtent in Yeovil . For general information about our property, amenities, and local area, please visit our Wyvern Apartment homepage.

Arrival

After booking your holiday accommodation in Somerset, you will receive an email confirmation. Shortly before your stay, you will receive another email with detailed entry instructions, including a code for the electronic key safe to access your apartment keys.

Our holiday accommodation in Somerset is serviced by a professional cleaning company, with entry from 3:00 PM on your arrival day. If you require earlier check-in, please contact us (a small additional cost will incur). See contract page

Dedicated parking for your holiday accommodation in Somerset is provided for 1 vehicle next to the apartment (the right-hand side bay furthest from the apartment). A second vehicle can be parked on a quiet street nearby. Please do not park additional vehicles in non-designated spaces on the property.

We have an Electric vehicle charge point available, this service needs to be pre booked and extra charges apply (Please note this service may not always be available).

Master Lock electronic key safe for Wyvern Apartment self-catering Yeovil Secure key collection for holiday accommodation in Somerset

During your stay

If during your stay at our holiday accommodation in Somerset there is a problem or fault with the apartment, please use the phone number detailed in your booking email. We have local staff and the owner next door ready to deal with most issues promptly.

If something breaks or is not fully functional during your stay please let us know so we can fix it as soon as possible to make your stay more enjoyable.

Please be aware you are staying in a quiet residential area and it is vital noise consideration is given to neighbouring properties during your stay.

If you are staying longer than 1 week bed linen will be changed, fresh towels will be supplied and the apartment deep cleaned every week of your visit. We will need the apartment vacated for 1 hour during this time.

High speed WIFI and the smart TV are free to use during your stay.

Departure

On the day of your departure due to cleaners being booked, you must vacate the apartment by 10am. (This can potentially be extended until 12 noon at a small additional charge but should be pre-arranged) see contract page for details.

Please make sure you sign out of any personal subscription accounts you have used on the TV during your stay so as the next guests cannot make purchases on your account.

Please leave the apartment in a neat and tidy condition and please ensure it is locked on departure and key returned to the electronic key safe and all properly locked up. Please make sure you leave all windows closed in case of rain or high winds.

Finally, we really hope you enjoyed your holiday accommodation in Somerset! We would truly appreciate it if you could fill in the feedback form provided, helping us continuously improve our service and apartment for future guests. For those looking to plan another visit, or wishing to share our details with friends, you can always check availability and book your next stay online directly. A positive Google review would also be incredibly helpful!

Thanks, safe travels and hope to see you again soon.

Beth & Ian